FAQs
What types of detailing products do you sell?
We offer a curated selection of professional-grade auto detailing products, including:
Interior cleaners (designed for dashboards, seats, and interior surfaces)
Exterior cleaners and shampoos (used for washing and maintaining vehicle surfaces)
Wheel and tire cleaners (formulated for brake dust, dirt, and grime removal)
Detailing tools and accessories (brushes, towels, and applicators)
Protective coatings and finishing products (used to enhance and maintain vehicle appearance)
Our products are sourced from trusted brands and are suitable for both beginners and professional detailers.
Are your products suitable for beginners or only professionals?
Our products are suitable for both DIY users and professional detailers.
Many items are designed for easy application and can be used at home, while also meeting the standards expected by professionals. Product descriptions include usage details to help you choose the right product.
How do I choose the right product for my vehicle?
Choosing the right product depends on the area of your vehicle you want to clean or maintain.
For example:
Interior cleaners are used for seats, dashboards, and trims
Shampoos are used for washing the exterior
Wheel cleaners are used for rims and tires
Detailing sprays are used for quick cleaning and finishing
Each product page includes details to help you understand its purpose and proper use.
Do your products require special equipment?
Most of our detailing products can be used with basic tools such as microfiber towels, brushes, or spray bottles.
Some advanced products may require additional tools or specific application methods. Instructions are provided on the product page or packaging where applicable.
Are your products safe for all vehicle surfaces?
Our products are designed for use on common vehicle surfaces, but compatibility may vary depending on the material and condition.
We recommend:
Testing on a small, hidden area first
Following the instructions provided with the product
Using products only as intended for specific surfaces
This helps ensure the best results and prevents unwanted damage.
Can I use these products for regular maintenance?
Yes, many of our products are designed for regular vehicle maintenance and cleaning routines.
Using proper detailing products regularly can help maintain the appearance of your vehicle and keep surfaces clean and well cared for.
Do your products come with instructions?
Yes, most products include clear usage instructions either on the packaging or on the product page.
We recommend following these instructions carefully to achieve the best results and ensure proper application.
Do you sell complete detailing kits or individual products?
We offer both individual products and bundled kits, depending on availability.
Individual products allow you to build your own setup, while kits are designed to provide multiple items needed for specific detailing tasks.
Are your products from trusted brands?
Yes, we carry products from well-known and trusted detailing brands such as P&S, Gtechniq, Koch Chemie, and others.
These brands are widely used in the detailing industry and are known for their quality and performance.
What is the best way to contact if I need help choosing a product?
If you need help selecting the right product, you can contact us for assistance.
Our team can guide you based on your needs, whether you're detailing at home or working professionally.
What payment methods do you accept?
We offer several secure payment methods, including:
Visa
Mastercard
American Express
Apple Pay
Amazon Pay
Shop Pay
All payments are processed through secure payment providers to ensure safe transactions.
What is your return policy?
Customers at Pure Vitamins have a 30-day right of withdrawal from the day the order is received.
Returned items must be in essentially unchanged condition and properly packaged.
A return cost between $10 USD and $20 USD may be deducted from the refund depending on the weight of the item.
Refunds are processed within 10 days after the returned item has been received and inspected.
What should I do if I receive a damaged or incorrect product?
If you receive an incorrect or defective item, please contact our customer support team by email.
To help us resolve the issue quickly, please include:
- Your order number
- Photos of the product
- A short description of the issue
Once reviewed, we will offer an appropriate solution such as a replacement, refund, or price adjustment.
What is the best way to contact Aesthetic Auto Supply?
If you have any questions about orders, products, or policies, you can contact us using the following methods:
Email: aestheticautosupply@gmail.com
Phone: +1 224-558-0728
Address: 2722 W 39th Pl, Chicago, IL 60632, USA